Cookie Policy

What is a Cookie?
Cookies are small text files that websites place on the computers and mobile devices of people who visit those websites. We use the term Cookie to refer to cookies and technologies that perform a similar function to a Cookie.

What does it do?
Its purpose is to remember information about your visit such as the settings you might have chosen for language or text size. They are then recalled for the next time you come back to the website so that it is the same as where you left off before. Overall, they customise your web experience and save you from having to re-input data.  However, this only works if you have consented to the use of Cookies.

Both sides to a Cookie:
There are different uses for Cookies on websites, but there are ones you may not like such as the ones that use the data collected for sales and marketing purposes. Some customers may find this intruding on their privacy - we agree and therefore we do not use them on our site.

Can you remove / not agree to Cookies?
When you visit our website, you will be informed by way of a pop up box that Cookies are in operation.  By continuing to use our website, you are agreeing to our use of Cookies.   

You can also delete the Cookies from the file they are stored on your computer. This needs to be done regularly if done this way.

You can also configure your web browser to alert you to whenever a Cookie is sent to your computer, therefore you can decide whether to block it or not. For more information about how to do the above, and about Cookies in general, you can visit www.allaboutcookies.org and www.youronlinechoices.eu.

As our website relies on Cookies to function, choosing to block or remove these Cookies may cause certain features on our website to not function properly.
Different types of Cookies that we use:

Session Cookies
Our website uses Sessions Cookies only as required to ensure the correct functionality of the site’s technical features (such as online forms). This Session Cookie is automatically generated by the server software that our website relies on and contains no information that can be used to personally identify you. The Cookie is destroyed upon exiting your browser or on the expiry of your user session.

Persistent Cookies
Persistent Cookies are stored on your device in between your user sessions which allows your preferences and actions to be remembered.

We use Google Analytics to monitor and review our website traffic. This enables us to identify how our website is used and to make changes to improve your online experience. Google Analytics requires the use of Persistent Cookies to monitor traffic. We currently use three Cookies provided by Google Analytics, the longest of which is saved for 2 years. The other two are temporary – one 24 hours, one is deleted after leaving. For further information visit https://support.google.com/analytics/answer/6004245?hl=en

Broker Portal Specific Cookies
When, and only when, logged into the Broker Portal area of this website, further Session Cookies are used to help identify you against a user account and give you access to the specific functionality of that area. These Cookies are destroyed upon you logging out or being logged out of the portal.

How we use cookies
For financial adviser’s personal data, any information such as user name and passwords for logging in will not be stored for security purposes.
For customer’s personal data, this will be stored and used to provide personalised illustrations, however this will not be stored for longer than 3 months.

We reserve the right to amend our Cookie Policy at any time.  The changes will appear on this page and, where appropriate, we will give you reasonable notice of the changes. We will make clear in this policy what those amendments are to allow you to make an informed choice with regards to consenting to the Cookies.  By continuing to use our website it is understood to mean that you agree to any such changes.

Contact
If you have any questions regarding this Cookie Policy, please contact us at Retirement Bridge Management Limited, 3rd Floor Cross House, Westgate Road, Newcastle upon Tyne, NE1 4XX