Meet the Leadership Team
What is a Cookie?
Cookies are small text files that websites place on the computers and mobile devices of people who visit those websites. We use the term Cookie to refer to cookies and technologies that perform a similar function to a Cookie.
What does it do?
Both sides to a Cookie:
There are different uses for Cookies on websites, but there are ones you may not like such as the ones that use the data collected for sales and marketing purposes. Some customers may find this intruding on their privacy - we agree and therefore we do not use them on our site.
Can you remove / not agree to Cookies?
You can also delete the Cookies from the file they are stored on your computer. This needs to be done regularly if done this way.
You can also configure your web browser to alert you to whenever a Cookie is sent to your computer, therefore you can decide whether to block it or not. For more information about how to do the above, and about Cookies in general, you can visit
As our website relies on Cookies to function, choosing to block or remove these Cookies may cause certain features on our website to not function properly.
Different types of Cookies that we use:
Our website uses Sessions Cookies only as required to ensure the correct functionality of the site’s technical features (such as online forms). This Session Cookie is automatically generated by the server software that our website relies on and contains no information that can be used to personally identify you. The Cookie is destroyed upon exiting your browser or on the expiry of your user session.
Persistent Cookies are stored on your device in between your user sessions which allows your preferences and actions to be remembered.
We use Google Analytics to monitor and review our website traffic. This enables us to identify how our website is used and to make changes to improve your online experience. Google Analytics requires the use of Persistent Cookies to monitor traffic. We currently use three Cookies provided by Google Analytics, the longest of which is saved for 2 years. The other two are temporary – one 24 hours, one is deleted after leaving. For further information visit
Broker Portal Specific Cookies
When, and only when, logged into the Broker Portal area of this website, further Session Cookies are used to help identify you against a user account and give you access to the specific functionality of that area. These Cookies are destroyed upon you logging out or being logged out of the portal.
For financial adviser’s personal data, any information such as user name and passwords for logging in will not be stored for security purposes.
For customer’s personal data, this will be stored and used to provide personalised illustrations, however this will not be stored for longer than 3 months.
Floor Cross House, Westgate Road, Newcastle upon Tyne, NE1 4XX
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